At Aruna Chenetha Vastralayam, we take utmost care to ensure that your handloom sarees and dress materials are packed securely and delivered safely. Please read our shipping policy below to understand how orders are processed and delivered.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Processing time may vary depending on product availability and order volume.
- Orders are usually prepared for dispatch within a reasonable time frame.
2. Shipping Locations
- We currently ship orders within India.
- Delivery availability depends on the serviceability of your location by our courier partners.
3. Delivery Timeline
- Estimated delivery timelines may vary based on destination, courier service, and external factors.
- Delays caused by logistics partners, weather conditions, or government regulations are beyond our control.
4. Shipping Charges
- Shipping charges, if applicable, will be communicated at the time of order confirmation.
- Any additional charges for remote or non-serviceable areas will be informed in advance.
5. Packaging & Handling
- All products are carefully packed to protect the fabric and maintain quality during transit.
- Handloom products may have natural variations, which are not considered damage.
6. Damaged or Missing Items
- If you receive a damaged package or incorrect item, please inform us immediately after delivery.
- Kindly share clear photos or videos as proof to help us resolve the issue quickly.
7. Address Accuracy
- Customers are requested to provide complete and accurate shipping details.
- Aruna Chenetha Vastralayam is not responsible for delays or non-delivery caused by incorrect addresses.
8. Contact Us
For any shipping-related questions or support, please contact us:
Address:
11-285/J3/1, Badhravathi Nagar, Adjacent NH 16,
Guntur–Vijayawada Service Road,
Rathnala Chervu Bus Stop,
Mangalagiri – 522503
📧 Email: jeevanhandlooms@gmail.com
📱 WhatsApp: 7416197359